Audit Reporting

The CENTSS Online Student Services Audit reports offer interactive access to respondent data and support those involved with improving the quality of online student services by providing a quick, at-a-glance review of your data using bar charts, pie charts, and tabular controls. Rollover action reveals supportive information.

These interactive reports support data-drill down, problem identification and cataloging, printing and data export, and data comparison.

• Drill down to more granular views of the data
• Identify problem areas quickly using a "Hot Spots" feature.
• Establish an agreed-upon baseline of how the service is being delivered now.
• See who has participated in each service audit.
• Support multiple rounds of audit respondents up to and including focus group testing with students.
• Map student feedback against audit results.
• Print reports directly or export and save them as Excel or PDF files.
• Keep a history of previous audits for comparison purposes.
• Compare the individual institution’s results to results from peer institutions.

Take a tour of the CENTSS Online Audit Reports